Job Introduction
We have an exciting new role to join our exciting HCRG Care Group Business Unit here in North Kent Workforce. As our Bank Temporary Staffing Engagement Co-ordinator, you will be a valued member of our North Kent Business Unit. Working with our Senior Leadership and clinical team colleagues you will ensure that our bank workforce is optimised, and the overall agency dependency is reduced. You will liaise with colleagues who already work on our bank, whilst building our external bank workforce in ensuring available shifts are covered in a timely manner. You will use your strong communication skills to liaise with our developed bank workforce as shifts become available on the e-Rostering system to increase the uptake of bank shifts.
Your primary base will be at Gravesham Community Hospital, although some home working will be supported. Service operates Monday - Friday 09:00 - 17:30. Full or part time position with flexibility regarding working hours considered for the suitable candidate. Some travel may be required across the BU’s sites.
Main Responsibility
- You will support the Business Unit by Working in partnership with the Operational Service Managers and Clinical Team Leads across the BU to ensure that all services have the required staff by utilising their local staff bank pools.
- You will proactively promote and increase engagement with the bank workforce, including communications and driving increased us of the Bank app.
- You will liaise with the Business Unit Operational Service Team to support their ongoing utilisation of the e-rostering system and proactively ensure they are using the bank workforce as an alternative to agency staff
- You will review and make recommendations to improve current service delivery and development to ensure maximum bank bookings
- You will Ensure that there is an efficient Bank recruitment and utilisation processes in place in line with best practice to ensure it operates in a responsive, effective, and efficient manner.
- You will act as the eRostering Lead for the BU Bank Staffing service, working with the BU colleagues to provide effective communication and support.
- You will support the BU Senior Leadership Team (SLT) and eRostering Team with the weekly updates of system usage and engagement data across the business portfolio, including identifying areas where system maintenance is required and ensuring that workforce data is accurate and current. Supporting the BU where needed, whilst ensuring a high level of quality and attention to detail along with supporting end users with queries and system support.
- Training and Development - You will work with the training and development team to ensure that all bank colleagues hold the skills required for cross team cover where appropriate and fall in line with the compliance requirements
The Ideal Candidate
Essential Criteria:
- A proven track record of being proactive, confident, and self-motivated
- Experience of working autonomously with minimal supervision
- Previous experience and the use of HealthRoster and Employee Online from a system administration and implementation perspective.
- You will be proficient in the usage of Microsoft Office applications (Excel, Word, Outlook etc).
- Experience of extracting and compiling system data for the use in reports.
- The ability to support the Business Units Senior Team and eRostering Team with identified gaps in process and delivering solutions.
- Ability to Engage and network with key stakeholders.
- Ability to present and hold group sessions or workshops if required either remotely or face to face
If you would like to know more about this exciting position, please contact Matt Tizora via Matt.Tizora@hcrgcaregroup.com for information
Package Description
You will feel valued as a Bank Temporary Staffing Engagement Co-ordinator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- We have a salary of up to £32,000 (based on experience) and access to our group pension
- Laptop and Mobile enabling fantastic flexible working patterns that can help you lead a perfect work/life balance
- MyWellness – a health and lifestyle platform covering mental health awareness and support, healthy recipes & activity challenges and access to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
- Access to Reward Gateway - our staff benefits scheme which grants you access to premium offers and discounts on practical spending at national supermarkets and well-known retailers as well as special treats like Experience Days and Leisure Vouchers
- We are pleased to offer access to Wagestream - which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
- 25 days holiday plus Bank Holidays.
- Access to a range of courses and e-learning to develop further skills, bespoke career pathways and opportunities continuing your professional development
- Innovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users
- Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual “Ask our Executives” event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
- Working in an environment focused on the highest clinical and quality standards with 100% of our rated services considered overall good or outstanding by the Care Quality Commission.
About the Company
We change lives by transforming health and care.
Established in 2006 by our Chief Executive Dr Vivienne McVey and like-minded colleagues, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.
From around 500 locations across England, we support communities of many millions and directly help more than half a million people each year – guided by our simple values: we care, we think, we do.
We’re committed to equal opportunities and welcome a broad diversity of talent to apply. We reserve the right to cease any advertising prior to the published closing date for a role that receives a high number of applications.
