Job Introduction
We Need You! Join our Bank Admin Team
Bank Administrator
Hey there! Are you super organised, love helping people, and want to make a real difference in your community? We’re on the lookout for friendly, reliable folks to join our bank admin team. We have a range of opportunities within our teams who are based at Melksham Community Hospital and Jenner House, Chippenham.
What’s the role?
Helping out with simple but important admin tasks — think answering phones, booking appointments, greeting visitors, and keeping things running smoothly behind the scenes.
Who are we looking for?
Someone with good communication skills, basic computer knowledge, and a kind heart. If you’ve got a positive attitude and a bit of spare time, we’d love to have you.
Why work with us?
You’ll meet awesome people, gain experience, and know you’re supporting vital services.
We can offer flexible working patterns; our core admin hours are 08:00 – 16:00 Monday – Friday.
For an informal discussion please contact:
Heather Byrd, Administration Manager, email heather.byrd@hcrgcaregroup.com or phone 07787 27 17 63
Main Responsibility
Helping out with simple but important admin tasks.
Key responsibilities
• Answering phones
• Booking appointments
• Helping to keep things running smoothly behind the scenes
The Ideal Candidate
• Good general education
• IT literate
• Good level of keyboard skills
• Reception duties/ meeting & greeting the public
• Knowledge of data protection and confidentiality
• Knowledge of databases
• Experience of working in an office environment
• Able to demonstrate a wide range of adaptable communication skills
• Excellent customer service skills
• A good standard of written and spoken English is required to be able to undertake the relevant duties
• Efficient, courteous telephone manner
• Calm in a pressured environment
• Ability to prioritise workload
• Good communicator
• Able to work unsupervised
• Car driver and able to access a vehicle for work purposes
Package Description
As an Administrator, you’ll be part of our valued Reception Services Administration team based at Chippenham or Trowbridge Community Hospital.
As part of the HCRG Care Group family, you’ll receive access to a range of exclusive rewards and benefits, including:
- Competitive Salary
- Daily Comforts: Free tea, coffee, and milk at your base location.
- My Reward Hub Membership: Discounts on everyday purchases like groceries, plus cashback and voucher offers for treats for you and your loved ones.
- Financial Flexibility: Access your wages as you earn them, helping you handle life’s unexpected moments without high interest rates or overdraft fees.
- Wellbeing Support: Resources to help with your mental and physical health, from healthy recipes and activity challenges to counselling, legal advice, and debt management tools.
- Learning Opportunities: Access to eLearning and bespoke career pathways through our ‘Outstanding’ learning and development team, The Learning Enterprise.
- Innovative Culture: Be part of a team that encourages your ideas to improve how we work, backed by an annual £100,000 innovation fund.
- Pride in Quality: Join an organization committed to the highest clinical and quality standards, with many services rated “Good” or “Outstanding” by the Care Quality Commission.
About the Company
We change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
