Job Introduction
Are you looking for an exciting new opportunity? We are recruiting a full time Care Coordinator to work as part of our Multi-disciplinary Team!
Working across Corsham and Box Community to coordinate patient care, the post holder is to provide time and support to patients, acting as a single point of contact to enable them to navigate the health care system. In this way, you will provide a more joined-up and co-ordinated care journey for the patient. You will be expected to work closely with the GPs and other primary care professionals within the PCN, to identify and manage a caseload of patients, making sure that appropriate support is made available to them and their carer and ensuring that their changing needs are addressed.
Based at The Porch Surgery – Corsham, you’ll join a supportive team, working together to provide outstanding service to our patients and clinical teams. You will have the flexibility to work within a model that supports both on-site and hybrid working arrangements, depending on the nature of the role. HCRG Care Group is committed to fostering an agile and adaptable workforce to best meet the needs of our organization and service users.
Main Responsibility
• The Main duties include Proactively identify and work with a cohort of people to support their personalised care requirements.
• To provide coordination and navigation with the aid of digital tools for people and their carers across health and care services
• To work closely and in partnership with the Adult social care link workers
• Bring together a person’s identified care and support needs and what matters to
• them; explore the options to address these in a single personalised care and support plan
• Help people to manage their needs, answering their queries and supporting them to navigate their appointments.
• Ensure that people have high-quality health information to help them make choices about their care.
• Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing.
Please see the attached job description for a full list of role responsibilities.
The Ideal Candidate
• Good standard of general education GCSEs, NVQ, BTEC and Competent in Microsoft Office.
• Previous Primary Care Experience
• Experience of working as part of a team.
• High standard of communication and interpersonal skills requiring tact and sensitivity and recognising barriers to understanding with clients and professionals.
• Able to work independently and manage own workload
• Able to build strong professional relationships
• Ability to motivate people
• Ability to reflect on and share best practice with peers
• Able to travel locally as required – driving licence with business insurance
• Passionate about combatting disadvantage and inequality in healthcare
• Able to work as part of a team
Package Description
As a Care Coordinator, you’ll be part of our valued team at The Porch Surgery – Corsham
You will feel valued as a Care Coordinator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
• A salary of £29,970 (pro rata to hours worked) with group pension
• Free tea and coffee at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
About the Company
We change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance, so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
