Job Introduction
As a Receptionist you’ll join a team who are focused on delivering impeccable customer service to our service users to really make our service users and staff feel the difference.
You will be required to work Monday, Tuesday and Wednesday.
We are looking for part time receptionist to join the team at ”Anchor Centre and Meridian Practice ” to provide high quality primary care to our patients.
The Anchor Centre is the specialist GP practice for homeless and vulnerably housed in Coventry and Meridian Practice is a specialist GP service for asylum seekers and refugees in Coventry. The healthcare team based at Both services deliver holistic health care for this patients’ groups. We provide services to meet the needs patients who attend the Practice and aim to make a difference to people’s lives in their community.
As a receptionist, you will work alongside a team of fellow dedicated and highly skilled healthcare professionals in service. We support each other in any way we can by holding regular meetings / development sessions / social events.
We are keen to strengthen our team by identifying a forward thinking and highly motivated reception staff who is committed to providing high quality clinical services and making a difference to the health inequalities of the area. We are looking to recruit a flexible, enthusiastic individual to work with us across both services.
Main Responsibility
|
The Ideal Candidate
Experience in this role is desirable but not essential.
The essential qualities we are looking for in our Receptionist applicants are:
- Knowledge and experience of working on Emis Web.
- Strong written and verbal communication skills
- This is a multi-skilled role and the post holder will work closely with the team to ensure all roles within the office are covered during periods of absence or extreme work pressures
- Excellent time management and organisational skills
- Ability to work under pressure and prioritise caseload
- Ability to work independently and responsibly, without direct supervision
- To understand and abide by the rules of confidentiality
- Discreet and mindful of individual circumstances
- Flexibility, commitment, and adaptability
Previous experience of working in a Clinical Reception Area.
Package Description
As a Receptionist, you’ll be part of our valued team at The Anchor Centre and Meridian, Coventry.
You will feel valued as a Receptionist within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- Band 2 Salary with group pension full Agenda for Change terms and conditions
- Free tea, coffee and milk at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- *An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
- *The pride of working for an organisation committed to the highest clinical and quality standards: with 100% of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
