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Macmillan Cancer Information and Support Service Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

We are looking for someone who is passionate about health care. We have a fantastic opportunity within our service for the right candidate to join us as Macmillan Cancer Information & Support Service Manager. 

The role will be 9am - 5pm, Monday to Friday. The role will be hybrid, working from home, office and also going out into the local communities. It is a fixed term role till March 2024.

You will be responsible for the planning, development, and operational management of the Macmillan Cancer Information & Support Service (MCISS) providing a focal point through a hub and spoke model for Cancer Information & Support in West Lancashire.

You will provide specialist information and support to anyone affected by cancer in West Lancashire – and this could be a person with a diagnosis, carer, friend or relative, someone concerned about symptoms or seeking health promotion material or a health care professional.

Main Responsibility

  • To lead, manage and continuously develop the provision of a high-quality information and support service to all those affected by cancer in West Lancashire across multiple locations including but not exclusive to community services, primary care, hospital-based settings, and other locations identified.
  • To promote a continuous improvement approach to MCISS Service delivery identifying and responding to new approaches to cancer care within the parameters of the existing agreement. Whilst also focusing on the development of business cases utilising funding opportunities to grow and invest in the service.
  • To be accountable for the delivery of the MCISS Service in West Lancashire in accordance with the agreements between commissioners and the host organisation and be responsible for the reporting of progress and service impact as specified.

The Ideal Candidate

We are looking for someone who has experience of the direct delivery and management of service user facing services and previous experience of leading and managing a team of staff and volunteers. You must have knowledge of cancer care, treatments, and services through working in a cancer environment, understanding of the needs of service users, carers and all those affected by cancer is essential. 

 

A full driving licence and an ability to travel within Lancashire as part of your role is essential.

Package Description

You will feel valued as a Macmillan Cancer In within HCRG Care Group, receiving access to exclusive rewards and benefits including: 

  • £40,000 salary with group pension 
  • Free tea and coffee at your base location
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
  • An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

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