Job Introduction
Our service ensures end-of-life patients are able to be cared for in their own homes, 365 days of the year. This role is within the End of Life Rapid Response Team, part of the multi-professional community nursing team, providing holistic support, personal care, and treatment to individuals who chose to die at home.
As a End of Life Rapid Response Healthcare Support Worker you will play a key role in delivering high-quality, person-centered care and services to support individuals and teams. Working within a collaborative environment, you will provide essential services tailored to meet the unique needs of those we serve.
Based in Swindon, you will have the flexibility to work within a model that supports both on-site and hybrid working arrangements, depending on the nature of the role. HCRG Care Group is committed to fostering an agile and adaptable workforce to best meet the needs of our organization and service users.
Main Responsibility
1. To work within a team which provides personal care, nursing care and support to patients who want to die at home.
2. To facilitate and expedite hospital discharge for End of Life patients by offering personal care at home.
3. To provide treatment as delegated by a registered practitioner and following an appropriate care plan.
4. To keep the patient at the centre of his or her care, ensuring patient and carer participation in decision making.
5. To undertake the daily personal care and support of delegated patients.
6. Deliver treatment/care within a community setting as specified in a written care plan, under the guidance of a registered practitioner.
7. To practice the principles and philosophy of individualised patient care in accordance with policy, procedures and regulatory body’s guidelines.
8. To avoid hospital admission wherever possible, and reduce inpatient length of stay, to ensure that patients receive appropriate care in the most appropriate setting.
9. To be proficient in the use of an electronic patient record system, have excellent communication and documentation skills that are clear, concise and accurate.
10. To work independently within the community setting, visiting patients within their own homes.
11. To be aware of those patients whose health maybe deteriorating, and escalate appropriately.
Please see the attached Job Description for the full list of responsibilities.
The Ideal Candidate
• Good general education.
• NVQ Level 3 in Health Care – or willingness to achieve.
• Care Certificate – or willingness to achieve.
• Food Hygiene Certificate – or willingness to achieve.
• Previous experience in providing personal care is essential.
• Experience of supporting other workers.
• Able to work independently under the delegation of the Registered Nurse
• Ability to work as a team member.
• Delivering patient focused care.
• Ability to recognise own limitations.
• Typing/data inputting skills.
• Physical skills to manually handle patients and use appropriate lifting aids.
• Willing to work in other areas of Swindon Community Services as and when required.
• Self-motivated.
• Good time management.
• Full driving license with Business insurance and use of a car during working hours
Package Description
At HCRG Care Group, we value you and your contributions, offering a range of benefits to support your professional growth and personal wellbeing:
• Competitive Pay & Pension: Receive a salary of £23,100 with Company pension.
• Professional Growth: Join our Strive for Better networks, connecting with professionals nationwide to develop and share best practices.
• Exclusive Rewards: Access discounts and offers at leading supermarkets, retailers, and experience providers through our Reward Gateway.
• Wellbeing Support: Benefit from our 24/7 free wellbeing service, including counselling, career coaching, and legal advice.
• Flexible Pay Options: Track earnings and access wages through Wagestream, providing financial flexibility.
• Learning & Development: Enhance your career with support from our Learning and Development team, access e-learning, career pathways, and funding opportunities.
• Recognition & Involvement: Celebrate achievements with local and national awards, contribute ideas for service improvements, and stay informed through regular leadership updates.
About the Company
We change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance, so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
