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Health Care Assistant

Job Introduction

A great opportunity has arisen to join us as a Assistant Health Care Support Worker at Great Western Hospital in Swindon. 

You will play a key role in delivering high-quality, person-centered care and services to support individuals and teams. Working within a collaborative environment, you will provide essential services tailored to meet the unique needs of those we serve.

Based in Swindon, you will have the flexibility to work within a model that supports both on-site and hybrid working arrangements, depending on the nature of the role. HCRG Care Group is committed to fostering an agile and adaptable workforce to best meet the needs of our organization and service users.

Please note we are unable to offer overseas sponsorship for this role.

Main Responsibility

An Assistant Health Care Support Worker (AHCSW) is a core member of the team delivering personal care to patients and supporting registered practitioners to deliver high quality, compassionate care. 

You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the registered healthcare practitioner. Your role is to provide compassionate care, to agreed quality standards and in accordance with Trust values. 

There will be opportunities to develop your knowledge and skills, specific to your individual needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work. You will also be supported to obtain your care certificate if you do not have this qualification.


The Ideal Candidate

    Able to demonstrate literacy and numeracy skills at interview assessment.

    Prior experience of providing care in a healthcare or social setting

    Evidence of ability to work as a member of a team

    Experience of time management and prioritising work.

    Understands and is committed to a caring approach to patients and relatives

    Effective and appropriate communication skills both written and verbal

    Able to complete appropriate documentation accurately

    Demonstrate an awareness of healthcare work, policies and procedures

    Committed to providing high quality patient care

    IT skills, competent in Microsoft Office

    Keyboard skills

    Ability and willingness to undertake appropriate training within given time frames

    Flexible and adaptable to change, able to work a range of shifts and moving across wards/units dependent on clinical needs

    Able to demonstrate calm, caring patient manner and attitude

    Enthusiasm and commitment to working within the healthcare setting

    Willing to work in other areas of the Trust or Trust-wide as and when required to do so.

    Able to meet the physical and developmental demands of the role; The role is physically demanding and can include standing for prolonged periods, moving and handling patients and equipment and other healthcare related tasks.


Package Description

As a Health Care Assistant, you’ll be part of our valued team on our Orchard or Forest Wards at Great Western Hospital.

You will feel valued as a Health Care Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including: 

  • £23,875 (pro rata to hours worked) with access to our group pension
  • Free tea and coffee at your base location
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
  • An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year

About the Company

We change lives by transforming health and care. 
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. 

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

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