Job Introduction
We are looking for someone to join our Integrated Discharge team as a Coordinator within Gravesham Community Hospital to provide business support to clinical and non-clinical staff!
As part of the Integrated Discharge team, you will work alongside Nurses, other healthcare assistants and administrators who are a key part of supporting the assessment and discharge planning of patients with complex needs. They ensure that the team provides a high quality, effective specialist service to patients and their families and carers.
We have both a full time and part-time opportunity available for either 37.5 or 22.5 hours across per week. Working hours are typically Monday to Friday between 9-5pm, however occasional weekend work will be required between the hours of 10-4pm. There will also be a requirement to work bank holidays, where we also offer enhancements for working unsocial hours and weekends. By working unsocial hours and Saturdays you will receive your basic rate of pay plus 33% and by working Sundays and Bank holidays you will receive your basic rate of pay plus 50%!
Main Responsibility
- To act in accordance with the Integrated Discharge Team in processing new referrals. This includes but is not limited to screening and allocating referrals
- Processing referrals onto allocated pathways, in a timely manner, cross referencing with the caseloads and signposting appropriately across the organisation
- Engage, attend and provide updates in daily IDT meetings, in relation to patient discharges
- To communicate with all members of the multidisciplinary team when a concern is raised regarding a patient’s discharge, escalating to the team lead or clinical service manager as necessary
- Liaise with individual care agencies and KCC/ social services department regarding packages of care and placement for patients, ready for discharge as required
The Ideal Candidate
We are looking for someone with previous administrative experience in a busy, customer facing environment, preferably in a healthcare, education or social care setting.
The ideal candidate will have effective interpersonal, organisational and communication skills and can work with discretion, sensitivity and maintain confidentiality. You will also be able to prioritise your own workload and contribute to the changing demands of the service.
We would like someone who works well as part of a team and is willing to undertake training relevant to the role.
Package Description
As a Discharge Coordinator, you’ll be part of our valued team at Gravesham Community Hospital.
You will feel valued as a Discharge Coordinator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- A salary of £20,000-21,500 with access to our group pension
- Free tea and coffee at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
