Job Introduction
Join a dynamic team making a real difference to adults across Swindon and Wiltshire.
As a key member of our established community dietetic service, you’ll play an active role in supporting registered dietitians to deliver high‑quality, patient‑centred nutrition care. Your work will directly impact adults in the community through face‑to‑face, telephone, video, and domiciliary appointments.
You’ll also contribute to wider service improvement by helping deliver group education sessions for healthcare staff across HCRG and local care homes—strengthening nutrition knowledge and raising the standard of care across the region.
Where you’ll be based
Your main base will be Eldene Health Centre, Swindon, or Chippenham Community Hospital, Wiltshire, with the flexibility to work from home as part of our community-focused service. Team office spaces in Eldene, Chippenham, and Wilton are available for collaborative working, and some on‑site time is expected to support your development and connection with colleagues.
In this role, you will work closely with Registered Dietitians to support high‑quality nutritional care for adults across care homes, inpatient and outpatient settings, group sessions, and in patients’ own homes. You will play an active part in delivering safe, effective and person‑centred nutrition support.
Key Responsibilities
- Support patient care within agreed guidelines and supervision, helping individuals meet their nutritional needs.
- Collect clinical and nutritional information to assist Dietitians with assessments.
- Visit patients in their homes or care homes to provide practical nutrition education and tailored support.
- Help deliver training on nutrition, diet and screening to nurses, healthcare professionals and patient groups.
- Contribute to service tasks such as menu analysis, audits and other departmental activities.
Additional Responsibilities
- Coordinate caseload tasks including registering patients, updating records, arranging training and acting as a key point of contact for queries or troubleshooting.
- Liaise with Dietitians regarding patients’ nutritional needs, weight changes and other key clinical information.
- Communicate sensitively with patients and carers, including those who may be distressed, ensuring informed consent before any intervention.
- Provide practical advice that considers each patient’s individual circumstances, and ensure relevant internal and external agencies have the information needed to support care.
- Ensure safe practice, including correct use of anthropometric equipment, adherence to infection‑control standards and reporting incidents as required.
- Support clinical activities such as collecting food record charts, checking supplement compliance and completing dietary analysis (following training).
- Carry out administrative duties including answering calls, managing messages, arranging appointments and maintaining accurate documentation.
- Contribute to ongoing service improvement, team projects, action plans, appraisals and personal development.
- Comply with professional guidelines, departmental policies and confidentiality requirements at all times.
Essential Requirements
Qualifications:
- 5 GCSEs (including English and Maths)
- Level 3 qualification in nutrition, food, health, or a related subject (e.g., NVQ3)
Experiences & Skills
- Experience working with people, ideally in healthcare, social care, or the NHS
- Confident using databases and basic IT systems (email, internet, Excel)
- Strong written and verbal communication skills
- Ability to build rapport and support people who may be unwell or anxious
- Accurate record‑keeping and attention to detail (e.g., ordering, invoicing, documentation)
- Able to prioritise workload, use initiative, and work independently when needed
- Good time‑management and organisational skills
- Comfortable working in a variety of environments and as part of a team
- Ability to take part in audits and follow established processes
- Willing to work flexibly across HCRG Care Group services if required
Personal Qualities:
- Interest in nutrition
- Awareness of own limitations
- Patient, enthusiastic, self‑motivated and positive
- Reliable, adaptable, and able to respond to changing demands
- Comfortable supporting people with complex health needs
Other Requirements
- Car driver with access to a vehicle and appropriate business insurance
- Will complete a competency‑based assessment for essential skills
Desirable
- Care Certificate
- Food handling qualification
- Functional Skills Level 2
- Experience working in community settings
- Experience working within a team environment
- Familiarity with electronic admin or ordering systems
- Ability to offer practical nutrition guidance within a dietetic care plan
Package Description
As a Dietetic Assistant, you’ll be part of our valued team based at Eldene Health Centre. You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- A salary of £26,712 - £29,494.50 FTE with access to our group pension
- Free tea, coffee and milk at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
