Job Introduction
We are seeking an experienced and motivated Registered Nurse, Occupational Therapist or Physiotherapist to lead our Community Transfer of Care Hub (CTCH).
This is a pivotal Band 7 leadership role for a discharge specialist with expert knowledge in complex discharge planning, patient flow and system-wide working. You will lead and manage a team supporting patients with complex needs to transition safely from hospital into community placements, packages of care or community beds.
The role requires strong clinical credibility, confident decision-making and the ability to work collaboratively across organisational and professional boundaries.
Main Responsibility
As Team Lead, you will:
Lead and manage the CTCH team on a day-to-day basis
Act as a discharge lead specialist for complex cases across the system
Support safe and effective Pathway 1 and Pathway 3 discharges
Monitor delayed transfers of care and drive service improvements
Take responsibility for the most complex and high-risk cases, including safeguarding and homeless patients
Investigate failed discharges and embed learning across the service
Provide clinical oversight for community placements
Work collaboratively with acute trusts, GPs, social care, ICBs and partner agencies
Lead audits, governance initiatives and quality improvement activity
Support staff development, supervision and appraisals
Promote evidence-based practice and uphold clinical governance standards
You will play a key role in managing bed pressures, improving patient flow and ensuring patients and families are actively involved in discharge planning.
The Ideal Candidate
We are looking for a confident clinical leader who can manage complexity and influence across the wider system.
Essential:
RN Degree / Occupational Therapy / Physiotherapy qualification
Active NMC or HCPC registration
Significant post-registration clinical experience
Experience in complex discharge planning
Experience leading or managing staff
Ability to manage conflict and make decisions under pressure
Strong communication skills across multi-agency environments
Experience initiating and implementing service change
Desirable:
Management qualification
Teaching/assessing qualification
Leadership programme completion
Experience of financial management
Package Description
You will feel valued as a Team Lead within HCRG Care Group, receiving access to exclusive rewards and benefits including:
AFC Band 7 salary with NHS Pension and full Agenda for Change terms and conditions
- 5% high cost area allowance
Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers
Access to your wages as you earn them to help cover life’s emergencies
Online and face-to-face wellbeing support including mental health, legal, financial and career coaching services
Access to eLearning, bespoke career pathways and continuing professional development through our ‘Outstanding’ Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
- Free tea, coffee and milk at your base location
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn't happen often, sometimes a role is very popular, and well need to close it earlier than the date we've shown here. If you're keen to join our team, we’d love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
