Job Introduction
We are looking for an Administrator to be part of a wider business support function. You will have a key role in providing administrative functions and organisational support across the service.
The role is Full Time, Monday - Friday 9am-5pm, but there may be a need for flexibility on working hours.
You will work with the Business Unit head, Head of Community Services and Head of Quality to provide comprehensive administrative support.
Main Responsibility
- Collating and preparing meeting slides for BU Head, and Head of Community services and Head of Quality.
- Booking meeting rooms
- Minute taking for senior meetings.
- Provide admin support to Head of Quality
- Provide admin support for Business Service Manager to Include ensuring clinic appts and waiting times are kept up to date.
- Maintain effective working relationships with colleagues within the organisation, in particular work with managers to ensure timescales for tasks are achieved.
- Ensure that high standards of customer service are provided by communicating effectively and appropriately with service users, colleagues, managers, and a range of professionals from within and outside of the organisation.
- Arranging inductions for new members of senior leadership team.
- Greeting internal and external visitors as appropriate.
- General office management support in Bickerstaffe House such as dealing with incoming/outgoing post.
- Preparing, collating, and distributing documentation and other communications ahead of meetings.
- Use of Emis for clinics, monitoring appointments and data quality.
- Collating information and maintaining spreadsheets for waiting list management.
- Assisting with Data collection for service level audits.
- Assisting with Estates projects and EPRR exercises.
- Any other ad hoc duties associated with role
This list is not exhaustive but is a guide to the main responsibilities of the role
The Ideal Candidate
Essential
- Good general education eg GCSEs or equivalent
- Computer literate.
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
- Accurate and efficient IT and keyboard skills.
- Effective interpersonal, organisational and communication skills. Ability to
Desirable
- Highly organised and process driven.
- Ability to plan and manage own work load plus manage upwards.
- Exceptional discretion and maintains the utmost levels of confidentiality.
- Ability able to manage shifting priorities and deadlines, whilst consistently producing work of a high standard.
- To work under pressure and to tight timescales
Package Description
You will feel valued as an Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- £21,000 salary with group pension
- Free tea and coffee at your base locations
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
