Job Introduction
Are you ready for a rewarding role that blends leadership, administration, and professional development? Look no further!
We are thrilled to present a fantastic opportunity for a Team Leader to join our Business Support team in Bath. This pivotal position will cover the whole of Bath and North East Somerset Children’s Community Health Services, overseeing all administrative functions and ensuring that the Single Point of Access and Business Support teams are working effectively.
The Business Support function provides secretarial, administrative and organisational support across the full range of office and service activities, including the smooth running of the office, reception and front of house duties and secretarial/administrative support to a range of frontline clinicians and managers.
The SPA Team function complete appointments for Clinicians, respond and process incoming calls from Service Users, Enter patient data to Organisational systems and support and gather information around referrals into B&NES Community Children’s Health Services.
This is a part-time position, working 22.5 hours across the week over three days with the opportunity to work flexibility between your base (St Martin's Hospital) and home.
Main Responsibility
As a Administration Team Leader, no two days will be the same as you handle a diverse range of tasks such as:
- Day to day management of Administrators, ensuring all tasks within the team are covered appropriately while also maintaining own administrative workload.
- Key Communication, working with managers and senior practitioners to ensure that statutory and other timescales for tasks are achieved.
- Liaising with other Business Support Team Leaders to ensure that all service areas are adequately covered.
- Attending and actively contributing to a range of meetings to represent the Business Support function as required.
- Maintaining effective communication with the Business Support Manager to ensure that tasks are prioritised and resourced effectively.
Please see the attached job description for a full list of responsibilities
The Ideal Candidate
Our ideal candidate will have:
- Previous experience line managing staff
- Previous administration experience
- The ability to work with discretion and can maintain confidentiality with all sensitive topics
- Excellent planning and organisational skills with the ability to delegate tasks appropriately
- The ability to prioritise and manage workload within a busy environment.
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
If this sounds like you, we would love to hear from you!
Package Description
As an Administration Team Leader you’ll be part of our valued team at St Martin's Hospital, Bath.
You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- £24,700 (pro rated to hours worked) with group pension
- Free tea, coffee and milk at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
