Job Introduction
We are looking for an enthusiastic and experienced administration manager to join our fantastic Dermatology Team which covers both North and North East Lincolnshire Dermatology Services and Oldham Total Skin Services.
within this role you'll be responsible for the direct line management of the MDT Co-ordinator and Team Leader based within each service, overseeing all administrative functions and ensuring that the Cancer administration teams are working effectively under the remit of the MDT Co-ordinator.
In addition to line management responsibilities, you will have an administrative workload and will also provide cover within the Dermatology Administrative services as required.
This is a full-time position (37.5 hours) role is based in Grimsby / Scunthorpe but occasional travel to Greater Manchester is required therefore a full UK driving licence and access to a vehicle for work purposes is essential.
Main Responsibility
Your days will be rewarding and fulfilling and some of your day-to-day responsibilities will include:
- Communicate effectively with a wide range of internal and external stakeholders, demonstrating clarity, sensitivity, diplomacy and confidentiality.
- Develop and maintain effective working relationships with colleagues within our organisation and within partner organisations. In particular, work with managers and senior practitioners to ensure that statutory and other timescales for tasks are achieved.
- Action and administer appropriate communications, either verbal or written clearly and concisely to all relevant staff.
- Advise managers and practitioners at all levels within the service area on queries and issues relating to IT systems, processes and procedures.
- Attend and actively contribute to a range of meetings to represent the administration function as required.
- Maintain effective communication with the Service Manager to ensure that tasks are prioritised and resourced effectively.
- Ensure that high standards of customer service are provided by communicating effectively and appropriately with service users, colleagues, managers and a range of professionals from within and outside of the organisation. Provide role modelling, training and support to direct reports.
A full description of responsibilities can be found in the attached job description.
The Ideal Candidate
The ideal candidate will have / be:
- Good general education e.g. GCSEs or equivalent.
- Relevant administrative or IT qualifications e.g. ECDL, RSA, NVQ etc.
- Qualification in supervisory or line management or relevant experience to NVQ 4 or equivalent level.
- Experience of supervision of staff / HR processes.
You will need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel and have a valid UK driving license and access to a vehicle for work purposes.
Package Description
You will feel valued as an Administration Manager within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- £27,500 annual salary + group pension and benefits
- Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
- Free tea, coffee, and milk at your base location
About the Company
We change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, di-verse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people, and vulnerable adults that we work with is of the utmost importance, so we have policies and procedures in place to promote safeguarding and safer working practices and every-one who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
