Job Introduction
Are you an experienced and proactive administrator ready to take the next step in your career? We're looking for a Senior Administrator to join our integrated administrative team within the Essex Child and Family Wellbeing Service, helping to deliver a high-quality and responsive service that truly makes a difference.
As a Senior Administrator, you will play a key role in the day-to-day coordination and supervision of the administrative team. This is a hands-on leadership position where you'll work closely with function leads, support colleagues, and ensure the smooth running of administration across the service.
This is a dynamic role with variety—ranging from line management to project support and service improvement initiatives. You’ll be involved in decision-making, championing new technologies, and adapting to the changing needs of the service.
This is a fixed term position for 12 months for 37.5 hours a week. You will be based at out Seax House, County Hall location.
Travel for this role across our Essex Quadrants is required, meaning a driving license and access to a vehicle for work purposes is required for this role.
Main Responsibility
As a Senior Administrator you will:
Supervise and support a team of administrators across Essex
Line management of Apprentices and Band 3 staff, including appraisals and rota planning
Deputise for Band 5 Admin Leads during absence
Collate and present service performance reports
Support and lead on the implementation of new ways of working
Promote positive change within the administration hub
Chair or minute team meetings as required
Ensure accurate and confidential patient record keeping using SystmOne
Maintain excellent communication with families, professionals, and external stakeholders
Provide flexible support across multiple Essex locations (minimum two days per week travel)
Embrace and support use of digital tools and new systems
Work independently, setting your own priorities
For more details please see attached job description
The Ideal Candidate
Our ideal candidate will have:
- Excellent numeracy and literacy skills
- Competent IT skills including Word, Outlook and Excel
- Good interpersonal skills
- Good organisational skills
- Accuracy/attention to detail
- Ability to prioritise own workload
- Effective time management
- Ability to work on own initiative
- Experience of working with confidential and sensitive information and data
- Understanding of patient needs and NHS
- ECDL or equivalent
- SystmOne Experience
As this role requires travel, a full UK driving license and access to a vehicle for work purposes are required.
For more details on our requirements please see the attached job description.
Package Description
As a Senior Administrator, you’ll be part of our valued team based at Seax House, County Hall, Chelmsford.
You will feel valued as a Senior Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- A salary of £24,000 - £25,814 (depending on experience) with access to our group pension
- Free tea, coffee and milk at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
