Job Introduction
We are seeking a dedicated Senior Administrator to join our team on a full-time basis, working 37.5 hours per week across Monday to Saturday based at our Oldham Total Skin service.
In this vital role, you will manage administrative systems and processes, oversee colleague development, and provide essential support to ensure the smooth and efficient delivery of our services. Collaborating closely with the Cancer & Administration Manager and Service Manager, you'll be a key point of contact for advice and guidance within the team.
Oldham Total Skin Service provides community dermatology services across the Oldham locality. Oldham Total skin provides Dermatology and Skin Cancer services based within Oldham Integrated Care Centre, Oldham.
Main Responsibility
- Manage team rotas, ensuring adequate administrative staffing at all times.
- Lead the recruitment of admin/reception staff and support broader recruitment efforts as needed.
- Develop and maintain local SOPs where national procedures do not apply.
- Actively participate in team meetings, performance feedback, coaching, and training.
- Use patient and stakeholder feedback to drive service improvements.
- Support the Service Manager in meeting service outcome-related targets.
- Assist the Service Manager with arranging and facilitating meetings, including minute-taking as needed.
Please see the attached job description for a full list of job responsibilities.
The Ideal Candidate
Essential:
- Excellent communication and relationship skills
- Administration line management experience
- Ability to deal with confidential and sensitive information.
Desirable:
- Knowledge of EMIS (clinical database)
- Previous experience working within a healthcare environment
Package Description
As a Senior Administrator, you’ll be part of our valued team at our Oldham Total Skin Care Service.
You will feel valued as a Senior Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- Salary of £24,500 with group pension
- Free tea and coffee at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn't happen often, sometimes a role is very popular, and well need to close it earlier than the date we've shown here. If you're keen to join our team, we’d love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
