Job Introduction
- To facilitate the Outpatient nursing team to provide safe, effective, responsive and quality care in the Outpatient department across a range of specialities
- To deliver best practice in accordance with HCRG Care Group policies and procedures.
- To act as a clinical and managerial resource for the Outpatient department
- To provide professional leadership including participation in standard setting and leading in the maintenance and audit of care standards for Outpatient nurses and Healthcare Assistants
- To work with the Matron and senior management team in the delivery of quality care and future transformation of the Outpatient department
- To lead on the delivery and audit of clinical governance within the Outpatient department including medicines management and the monitoring and adherence to infection control policies and procedures
Main Responsibility
- To role model HCRG Care Group values providing leadership and demonstrating a high quality of clinical care and practice
- To be accountable for the day to day management and delivery of quality care within the Outpatient department
- To maintain own competent clinical skills and knowledge to ensure evidence based practice
- To take responsibility for rota creation, to include the planning and negotiation for staff to cover extra or new clinics
- To actively promote an effective learning environment and participate in the delivery of training and development for the team
- To demonstrate effective communication skills in team working and with patients and their carers
- To attend and participate in team meetings and deputise for the Outpatient Matron as requested
- To assist the Outpatient Matron in the timely investigation of incidents and complaints and to ensure learning is shared Communication
- Ensure the highest standards of courtesy with all members of the public, multidisciplinary team and other stakeholders
- Receive complex, sensitive or contentious information and respond using motivational, negotiating, empathetic or reassurance skills as required or because there are barriers to communication
- Deliver team meetings and attend management meetings in the absence of the Outpatient Matron as required Analysis and Judgement
- Make clinical judgement of patients in an emergency situation
- Identify and act on personal and junior staff development needs to understand and develop skills and abilities Planning and Organisation
- To provide an environment conducive to high patient and colleague morale
- Ability to establish and maintain relationships with a wide range of professionals.
- Ability to apply a problem-solving approach in challenging situations
- Use leadership skills to ensure a safe environment for the delivery of patient care through effective clinical planning and decision making
- Promote effective management of change by acting on audit and other reviews to implement agreed new approaches to improve quality of care
The Ideal Candidate
- Registered Nurse (NMC)
- Outpatient Experience would be desirable
- Demonstrate a commitment to quality, promoting high standards to consistently improve patient outcomes
- Demonstrate skills to work in an Outpatient setting delivering safe and excellent clinical care Value diversity and difference, operating with integrity, openness and positivity
- Treating others with compassion, empathy, respect and dignity
- Uses evidence to make improvements, increase efficiencies and seeks out innovation
- Actively develops themselves and others
- Can demonstrate experience of supervision of trained and untrained staff
- Can demonstrate a commitment to teaching/sharing knowledge
- Can demonstrate effective communication skills
- Can demonstrate confidence to take management decisions
- Computer literacy, aptitude and engagement with computer systems/patient electronic records Can demonstrate evidence of professional development and awareness of current issues in Outpatient nursing
- Can demonstrate an enthusiastic, approachable and friendly manner
- Demonstrates ability to recognise stress in self and others
- Can demonstrate a positive approach to change, be self-motivated and motivate others Desirable
- Can demonstrate learning from two years experience in Outpatients or related area
- Clinical supervision experience
- Experience of audit/research
- Vision to develop team approach
Package Description
As a Band 6 Outpatient Sister/Charge Nurse, you’ll be part of our valued team at Farnham Hospital
You will feel valued as an Outpatient Sister/Charge Nurse within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- £35,392 - £42,618 Band 6 with NHS Pension and full Agenda for Change terms and conditions
- Free tea, coffee, and milk at your base location
- Plentiful on site-parking
- Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
About the Company
We change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
