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Mental Health Support Worker

Please Note: The application deadline for this job has now passed.

Job Introduction

We are on the lookout for a Mental Health Support Worker to join our Wellbeing Service to help offer practical and social support to promote wellbeing and recovery from mental health problems. You will represent the Mental Health and Wellbeing service and support people to access roles, relationships and activities in the community to help promote independence, choice and social inclusion.

You will support people to access services to meet their physical and mental health, social cultural and other needs but also support and assist those people to develop and maintain relationships. You will have the chance to build relationships with partner organisations to improve the delivery of mental health and wellbeing and be involved in the development of new mental health related projects.

This role is full-time, where you will work 37.5 hours across Monday to Friday between the hours of 9-5pm. There is no weekend or bank holiday work but travelling to and from service user homes and other meeting locations within the Bath and North East Somerset will be required.

You will be based in Bath Business Park in Peasedown St John however this is hybrid model of working so there is flexibility to work from home.

Main Responsibility

  • You will work in collaboration with the people who access the service, devise, and develop a support plan ensuring the plan and the work undertaken is kept under regular review and outcome focussed with a view to discharging people and moving people on to other meaningful activities.
  • You will be expected to work a high percentage of their working day carrying out appointments in the community on a one-to-one basis throughout Bath and North East Somerset.
  • Identify the early signs of relapse by monitoring people’s progress and taking the appropriate action to support them.
  • Provide practical assistance to service users in various aspects of home management and independent living, including finance and budgeting, maintaining tenancies and health and safety.
  • Participate in the organising and delivery of mental health promotion activities to improve mental health literacy and understanding and reduce stigma and discrimination within the community.

The Ideal Candidate

We are looking for someone who has excellent listening skills and can communicate effectively both verbally and electronically. It is essential that you have at least 1-2 years’ experience in Mental Health support or other transferrable experience. Alongside this, the ideal candidate will also have the following:

  • NVQ Level 2/3 or equivalent in Mental Health / Wellbeing / Adult Health & Social Care / Customer Service or other transferable qualification.
  • Experience of partnership working
  • Ability to use initiative and to prioritise a complex workload
  • Ability to work to deadlines
  • A demonstrable understanding of Mental Health and how it affects people and their friends and families
  • A demonstrable understanding of working in a community setting

Since travel is occasionally required, it is essential that you have a full UK driving licence and access to a vehicle.

Package Description

As a Mental Health Support Worker, you’ll be part of our valued team in Peasedown St John.

You will feel valued as a Mental Health Support Worker within HCRG Care Group, receiving access to exclusive rewards and benefits including: 

  • A salary of £21,630 with access to our group pension
  • Free tea and coffee at your base location
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
  • An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

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