Vacancies

Medical Secretary Midlands Recruitment Open Day

Main Responsibility

The main duties of the role include:

• Typing referral and clinical letters to send to local hospitals and service providers for the e-referral service / RSS.
• Administration of the e-referral system and maintaining robust logs and trackers of all referrals, particularly 2WW for audit purposes.
• Acting as a point of liaison between doctors, patients, and hospitals dealing with queries and troubleshooting problems.
• Making appointments directly with hospitals where appropriate e.g. rapid access clinics.
• Chasing outstanding investigations/results/correspondence.
• Dealing with telephone queries and emails.
• Processing EMIS and Docman tasks and workflows.
• Typing of other correspondence produced by doctors/nurses/practice manager as required.
• Preparing agendas for in-house meetings and taking minutes
• Ordering stationery and office supplies.
• Scan patient-related documents onto their medical record as required using SNOMED codes as agreed by the clinical team.
• Participate in service development and training.
• Any other delegated duties considered appropriate to the post.

The Ideal Candidate

Experience in this role is desirable but not essential.

The essential qualities we are looking for in our Medical secretary applicants are:

• Knowledge and experience of working on Emis Web.
• Previous experience of working in a Clinical medical secretary 
• Strong written and verbal communication skills
• This is a multi-skilled role and the post holder will work closely with the team to ensure all roles within the office are covered during periods of absence or extreme work pressures
• Excellent time management and organisational skills
• Ability to work under pressure and prioritise caseload
• Ability to work independently and responsibly, without direct supervision
• To understand and abide by the rules of confidentiality
• Discreet and mindful of individual circumstances
• Flexibility, commitment and adaptability

Package Description

We are holding a Recruitment Open Day for our Midlands Services at our Attwood Green Health Centre on Thursday 26th January this is a great opportunity for you to come and see all the great work the services at HCRG Care Group in Reading provide. You will be able to discuss opportunities with the management team to get an understanding of the type of work we do and how you could be an integral part of this. 

You will feel valued as a medical secretary within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £22,000 and access to our group pension
• MyWellness – a health and lifestyle platform covering mental health awareness and support, healthy recipes & activity challenges, and access to our free well-being service available 24/7/365 online and by telephone including; counselors, post trauma incident support, legal, debt, and practical life management helpline, guided self-help, telephonic career coaching, and monthly well-being newsletters
• Access to Reward Gateway - our staff benefits scheme which grants you access to premium offers and discounts on practical spending at national supermarkets and well-known retailers as well as special treats like Virgin Experience Days and Leisure Vouchers 
• We are pleased to offer access to Wagestream -which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
• Access to a range of courses and e-learning to develop further skills, bespoke career pathways, and opportunities continuing your professional development
• Innovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users
• Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual “Ask our Executives” event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
• Working in an environment focused on the highest clinical and quality standards with the majority of our services being rated overall good or outstanding by the Care Quality Commission.

About the Company

We change lives by transforming health and care. 
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. 

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy