Job Introduction
Join our fantastic Primary Care service at our vibrant and dynamic Church Lane Surgery. We are looking for a passionate and dedicated Healthcare Assistant to join our multi-skilled team, who are able to make professional decisions, providing safe, evidence-based, cost-effective, individualised patient care.
Our mission is to provide patients in Braintree with high-quality, easy, and convenient access to a GP or nurse when they need it. Our core values and principles are:
- Patient-centric: putting patients at the heart of everything we do.
- Quality: providing the highest standard of care and treatment.
- Ethical: operating within an ethical framework through openness and transparency.
- Passionate: being passionate about enhancing caring for our patients.
- Teamwork: supporting and sharing with all members of our team and partners
Our service runs Monday to Friday, 7 am to 6:30pm
Main Responsibility
Your days will be fulfilling and rewarding and some of your day-to-day responsibilities will include:
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Health Checks - Blood Pressure, Height, Weight, BMI
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NHS Health Checks including referrals
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Referrals to health trainers and other community based services
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Health and Well-being -Assess, plan, develop, implement and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being
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Support patients to adopt health promotion strategies and encourage principles of self-care
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Offer holistic service to patients and their families, developing where appropriate an on-going plan of care/support, with an emphasis on prevention and self-care
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Weight Management & Advice
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Minor Surgery - Assist GP in providing minor-surgery sessions, coil fits and implant fittings
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Chronic Disease management - Undertake appropriate investigation, clinical observations and interventions following agreed guidelines for patients with chronic diseases CHD, Diabetes and Hypertension.
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Emergency Care - Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
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Wound Management - Removal of stiches and clips
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Meet the needs of patients presenting for wound care and use dressing formulary
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Mental health, adult and child safeguarding - Recognise patients presenting with mental health needs in accordance with the National Framework (NSF) for Mental Health. Raise relevant information with the Doc of the Day (GP).
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Recognise adult and child safeguarding situations and act appropriately.
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Long Term Conditions - Delivery of specialist clinics, evidence-based practice for patients with long-term conditions, management and preventative HCA interventions to all patients.
Please see attached job description for full list.
The Ideal Candidate
Essential
- Minimum of 1 yrs recent primary and / or community health care assistant experience
- Must hold a Care Certificate
- Knowledge of local and national promotion strategies, health policies and public health issues
- Knowledge of patient group directions and associated policy
- Knowledge of clinical governance issues in primary care
- To develop relationships with internal and external stakeholders
- To work as a positive and supportive team member
- Knowledge of needs of patients with long-term conditions
- Excellent communication and interpersonal skills
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
- Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
Desirable
- Knowledge of EMIS Web and Adastra Clinical Systems
- Good standard of general education
Other requirements:
- Disclosure Barring Service (DBS) check
- Currently residing in the UK, as we are unable to offer overseas sponsorship
Package Description
You will feel valued as a Healthcare Assistant at HCRG Care Group, with our Church Lane Surgery, Braintree. You will receive access to exclusive rewards and benefits including:
- Salary of £22,000 FTE, dependent on experience and access to our Group Pension
- Free tea, coffee, and milk at your base location.
- Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you.
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates.
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling.
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise.
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year.
- The pride of working for an organisation committed to the highest clinical and quality standards: with 100% of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission.
About the Company
We change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, di-verse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people, and vulnerable adults that we work with is of the utmost importance, so we have policies and procedures in place to promote safeguarding and safer working practices and every-one who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.