Job Introduction
We are seeking a compassionate and motivated Healthcare Assistant to join our Urgent Treatment Centre team. In this role, you will support the clinical team in providing a high standard of patient care, assisting with minor illnesses, minor injuries, dressings, and phlebotomy. You will play an essential part in ensuring patients receive timely, safe and respectful care.
This role covers our Urgent Treatment Centre in Ormskirk and our Walk in Centre in Skelmersdale so willingness and ability to travel between the two sites is essential.
What You'll do:
• Support and assist the clinical team in delivering high‑quality care to patients presenting with minor illnesses or injuries.
• Carry out delegated clinical tasks including dressings, phlebotomy, and basic interventions.
• Work effectively as a member of the Multidisciplinary Team, contributing to the smooth running of the department.
• Ensure patient privacy, dignity and comfort at all times.
• Promote health and wellbeing through patient interaction and support.
• Maintain close liaison with the day co‑ordinator and other team members.
• Keep accurate, clear and contemporaneous records in line with VCL procedures.
• Provide clerical and administrative support when required.
• Work collaboratively with other professionals and agencies involved in patient care.
• Understand and act upon safeguarding procedures to protect vulnerable individuals.
• Participate in Clinical Governance, Risk Management activities and complete all mandatory and role‑specific training, including the Care Certificate.
About you:
Essential
• Relevant experience in a healthcare or similar environment
• Ability to deliver responsive, quality patient care
• Strong written and verbal communication
• Basic IT/computer skills
• Excellent interpersonal and teamwork skills
• Ability to organise and prioritise own workload
• Able to follow written and verbal instructions
• Reliable, flexible and willing to work across multiple sites
• Keen to learn and develop new skills
• Positive approach to change and new ways of working
Desirable
• NVQ Level 3 or equivalent qualification
• Evidence of ongoing professional development
• Previous experience in health or social care
Package Description
You will feel valued as a Healthcare Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- A salary of £23,875 per annum with access to our group pension
- Free tea, coffee and milk at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
