Job Introduction
We are seeking a dedicated and compassionate Sexual Health Healthcare Assistant to join our team at the Coventry and Warwickshire Sexual Health Hub. As a Healthcare Assistant, you will play a vital role in supporting the delivery of high-quality sexual health services to our diverse patient population. Your responsibilities will include conducting non-invasive clinical tasks, such as taking patient histories, processing samples, and offering valuable information and advice on sexual health matters. You will also be instrumental in maintaining patient confidentiality, ensuring a safe and respectful environment, and helping patients access appropriate care and treatment.
We have various hours available, this role does require flexibility, as travel to various locations across the service in Coventry and Warwickshire will be expected.
Main Responsibility
Following completion of any relevant training, completion of competencies, and with support the post holder will be able to;
- Follow all policies and protocols pertaining to role, reporting any concerns or issues to lead nurses/administration manager.
- Provide first point of contact to patients assessed as requiring asymptomatic screening management
- Undertake necessary tests including phlebotomy, urinalysis and instruction to patients regarding self-testing for STI’s and long-term conditions such as HIV (where required)Be willing to undergo further training that will enhance service delivery and improve outcomes for patients
- Undertake microscopy following approved training to support the management of clinical symptoms and report finding to the clinician responsible for care.
- Assist with the correct collection and recording of specimens
- Offer advice and education to patients regarding safe sex practices and offer information regarding further help and advice
- Perform condom demonstration to clients and understand the importance of education
- Perform pregnancy testing and urinalysis following instruction from Clinical colleagues
- Assist Clinical staff as necessary including recording of blood pressure, height, weight and BMI.
Please see job description attached for full list of responsibilities.
The Ideal Candidate
Qualifications:
NVQ Level 2 in Health & Social Care (or equivalent)
Care Certificate (desirable)
Experience & Knowledge:
Recent experience working in a patient-facing or customer service setting
Previous experience within a sexual health service (desirable)
Understanding of confidentiality, privacy, and dignity in care
Awareness of equality, diversity, and inclusive practices
Skills & Abilities:
Excellent verbal and written communication, particularly with patients, carers, and multidisciplinary teams
Able to provide individualised, empathetic care to patients
Strong organisational skills with the ability to plan and prioritise workload independently
Attention to detail and commitment to high standards of care
Personal Qualities:
Flexible and adaptable to changing service demands, including evenings, weekends, and outreach clinics
Calm under pressure with the ability to adjust to a fast-paced environment
Trustworthy, patient, and compassionate
Professional and respectful approach to patient interactions
Other Requirements:
Full UK driving licence and access to a car for travel between clinic bases and outreach locations
Package Description
An exciting and rewarding opportunity has arisen for the role of Healthcare Assistant, to join our team, at our Coventry and Warwickshire Service.
Within this role, you will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- Salary of £24,486.00-£26,155.50 per annum (depending on experience), with group pension
- Free tea and coffee at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
