Job Introduction
Package Description
As a Health Care Assistant, you’ll be part of our valued team based at Paulton Hospital MIU. You will feel valued as a Healthcare Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- A salary of £23,875.00 with access to our group pension
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
- Free tea, coffee and milk at your base location
Join Our Team at Paulton Minor Injury Unit!
We’re looking for a motivated and caring team member to support our busy Minor Injury Unit.
You’ll be part of a friendly, multi-professional team dedicated to delivering high-quality care and ensuring every patient receives personalised, compassionate support.
In this role, you will be involved in a wide range of clinical and administrative duties, including:
Supporting specialist Orthopaedic, Paediatric, Rheumatology and Gynaecology outpatient clinics.
Work alongside emergency care practitioners within the MIU.
Maintaining equipment and infection control standards.
Complete essential administrative tasks such as stock ordering, updating electronic patient records, and coordinating onward referrals.
If you’re organised, patient-focused, and eager to make a positive impact in a dynamic healthcare environment, come and join us at Paulton MIU!
Please Contact Laura Andrews 01761 408114 to discuss the role further or to arrange a visit.
Unfortunately we are unable to offer sponsorship at this time.
A full list of responsibilities can be found in the attached job description.
Main Responsibilities
• Provide direct patient care in line with care plans and under the supervision of registered practitioners.
• Prepare clinic rooms before and after appointments, ensuring all equipment is clean, safe, and stocked.
• Support clinicians during outpatient procedures, such as wound care, dressings, observations, and basic clinical tasks within competence.
• Welcome, book in, and prepare patients for their appointments, ensuring they feel comfortable and informed.
• Take and record accurate observations, including blood pressure, temperature, pulse, respirations, and other delegated checks.
• Assist with patient flow, helping to manage waiting areas and ensuring clinics run smoothly and on time.
• Maintain high standards of infection prevention and control, following all policies and procedures.
•Document care and interactions accurately in patient records and electronic systems.
• Support in specific clinics such as phlebotomy, dressing clinics, fracture clinics, or pre-assessment, depending on training and service needs.
• Communicate effectively with patients, carers, and the multi-disciplinary team, adapting communication methods where necessary.
• Chaperone patients during examinations or procedures when required.
• Ensure patient dignity, privacy, and comfort are upheld at all times.
• Assist with administrative duties, including stock ordering, preparing paperwork, managing referrals, and maintaining clinic organisation.
• Report any concerns or changes in patient condition promptly to registered staff.
• Work collaboratively with nurses, doctors, therapists, and other healthcare professionals to provide safe, efficient, and compassionate care.
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
Ideal Candidate
- Good general education.
- Care Certificate – or willingness to achieve.
- Experience of working under supervision.
- Experience of supporting other workers.
- Ability to work as a team member.
- Delivering patient focused care.
- Ability to recognise own limitations.
- Typing/data inputting skills.
- Physical skills to manually handle patients and use appropriate lifting aids.
- Undertake specific nursing/therapy skills.
- Driven to achieve.
- Self-motivated.
- Good time management
- Desirable
- Experience of the NHS.
- Experience of work in an acute or urgent health care setting
- Basic wound care knowledge and skills
