Job Introduction
As a Healthcare Assistant you will work as an effective care co-ordinator within the service in helping to support the timely sourcing of appropriate care packages to assist with patient flow and safe discharges from the acute hospital wards.
As part of the Integrated Discharge Team, you will also be responsible for assisting to help collate and provide the required information within the team to assist with the daily running of the service, alongside assessment and discharge planning of patients’ needs ensuring the team provide a high quality, effective specialist service to patients and their families/carers.
The Intergrated Discharge Team operates 7 days a week, 365 days a year, within the following hours:
Monday to Friday: 8am to 5pm
Saturday to Sunday inc Bank Holidays: 10 am to 4pm.
The base for the service will predominantly be Gravesham Community Hospital, however there will be the need/expectation that the post holder will attend the local acute hospital when required and may also need to visit associated sites across different organisations where appropriate, and/or other sites within our organisation.
The work is varied and interesting. Striving to successfully provide healthcare can be both challenging and rewarding and our services are developing to meet the needs of the local population.
Main Responsibility
Within this role you will:
- To act in accordance with the Integrated Discharge Team in processing new referrals. This includes but is not limited to screening and allocating referrals.
- Entering referral documents onto the EMIS clinical system, logging referral details onto the service’s internal databases and pro-actively following up and obtaining further information as required to facilitate discharges.
- Processing referrals onto allocated pathways, in a timely manner, cross referencing with the caseloads and signposting appropriately across the organisation.
- Acting as a member of the Integrated Discharge Team in providing updates on patient status on the caseload for Darent Valley Hospital, Medway Foundation Trust, Community Hospitals, Kent County Council, ICB, etc…
Please see job description attached for ful list of responsibilities.
The Ideal Candidate
The ideal candidate will have a NVQ Level 2 or Level 3 qualification, with strong communication and organisation skills and have the ability to recognise own abilities and work within sphere of competence. We are looking for someone who is a friendly, approachable team player who can work flexibly and will ensure they deliver positive experiences to patients at every stage of their healthcare journey.
For this role it is essential you have a Full UK Driving Licence with access to a car, as the role is based within the community.
Package Description
As a Healthcare Assistant, you’ll be part of our valued team within our Intergreated Discharge Team, based at Gravesham Community Hospital.
You will feel valued as a Healthcare Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- A salary of £23,100.00 with access to our group pension
- Free tea, coffee and milk at your base location
- Working for an organisation that has been shortlisted in the Nursing Times Workforce Awards 2023 for Best Equality and Diversity Project and Best Social Responsibility Programme
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
About the Company
We change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
