Job Introduction
We are seeking a dynamic and experienced individual to fill the role of Head of Partnerships and Engagement. This is a leadership position responsible for driving strategic networking and partnership development across Bath and North East Somerset, Swindon, and Wiltshire. As Head of Partnerships and Engagement, you will lead the creation, implementation, and monitoring of our partnership and engagement strategy. This strategy will be grounded in insight, population health intelligence, and best practices, aiming to improve patient outcomes across the region.
In this role, you will report to the Regional Director and work closely with the broader leadership team, playing a critical part in reducing health inequalities and enhancing patient outcomes. You will lead the efforts to improve patient and service user access to care, optimise resources, and deliver the BSW (BaNES, Swindon, and Wiltshire) transformation plan.
You will be responsible for ensuring that the partnership strategy is closely aligned with local health needs and service priorities. This includes using population health intelligence to guide decisions, ensuring that services are responsive to the communities’ needs, and continuously improving outcomes. A key focus of your role will be developing strong, collaborative relationships with local partners, stakeholders, and service users to create integrated care pathways that provide seamless access to services, while reducing health inequalities. You will also oversee the monitoring and evaluation of these partnerships to ensure that objectives are being met, and improvements are being delivered.
As Head of Partnerships and Engagement, you will be accountable for supporting the development of service specifications in collaboration with the Deputy Head of Partnerships and the Contracts and Performance Manager. You will ensure that services are designed and delivered in accordance with local requirements, monitoring compliance and performance against agreed standards. Your work will be instrumental in ensuring that the services we provide are tailored to meet the needs of diverse communities while adhering to contractual obligations and quality standards.
Main Responsibility
As Head of Partnerships, you will be fully supported and equipped to drive the successful delivery of our BSW transformation plan, ensuring its alignment with the broader organisational goals.
In this role, your key responsibilities will include:
- You will lead the development and execution of a partnership strategy designed to establish, grow, and sustain effective relationships with key partners, with a particular emphasis on the voluntary sector. Your efforts will focus on identifying potential partnership opportunities that enhance community capacity, ensuring these opportunities align with the organisation’s strategic objectives.
- You will take proactive steps to address and resolve any issues related to partnerships, advocating for both the needs of the organisation and those of external partners. This will involve effective communication and negotiation to foster productive collaborations.
- You will hold overall responsibility for system and service user engagement activities. You will develop and implement metrics to evaluate the impact of these activities, ensuring they contribute to improved outcomes and align with financial performance targets.
- Another key responsibility will be the development and delivery of a comprehensive system engagement strategy. You will engage partners at various levels in the ongoing development and implementation of the transformation plan, in line with the Integrated Care Board’s (ICB) vision for Integrated Community-Based Care (ICBC).
- Collaboration will be a cornerstone of your work, as you will work closely with communications, marketing, operational, and transformation teams to identify opportunities for service user engagement. You will also ensure that strategies are in place to deliver outcome-focused engagement that directly contributes to the success of the transformation plan.
The Ideal Candidate
Our ideal candidate will:
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Have the ability to develop a high-level vision and long-term strategic plan for partnerships.
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Have exceptional interpersonal skills to establish trust and rapport with partner organisation.
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Have previous experience of leading high performing operational teams.
- Have a strategic mindset with the ability to translate healthcare trends into actionable business/operational strategies.
- Be a credible leader who can build enduring relationships, influencing diverse stakeholders in complex environments and can develop innovative solutions to deliver on our commitment to our communities.
Package Description
As a Head of Partnership and Engagement, within HCRG Care Group, you will receive access to exclusive rewards and benefits including:
- Salary of £74,290 - £85,601 (Band 8C) with NHS Pension and full Agenda for Change terms and conditions
- Free tea and coffee at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
