Job Introduction
We are seeking a dynamic and experienced individual to fill the role of Deputy Head of Partnerships and Engagement. This leadership position is essential for supporting the development and delivery of strategic partnerships and engagement across Bath and North East Somerset, Swindon, and Wiltshire. In this role, you will work closely with the Head of Partnerships and Engagement to help drive the creation, implementation, and monitoring of our partnership strategy, ensuring it is informed by insight, population health intelligence, and best practices to improve patient outcomes across the region.
Reporting to the Head of Partnerships and Engagement and collaborating with the wider leadership team, you will play a crucial role in addressing health inequalities and improving patient outcomes. You will contribute to efforts aimed at enhancing patient and service user access to care, optimising resources, and supporting the delivery of the BSW (BaNES, Swindon, and Wiltshire) transformation plan.
Your responsibilities will include ensuring that the partnership strategy aligns closely with local health needs and service priorities. You will help use population health intelligence to guide strategic decisions, ensuring services are responsive to the communities’ needs and continually working to improve outcomes. Building and maintaining strong, collaborative relationships with local partners, stakeholders, and service users will be key to your success. These relationships will help develop integrated care pathways that ensure seamless access to services and contribute to reducing health inequalities. You will also assist in the monitoring and evaluation of partnerships, ensuring that key objectives are met and that continuous improvements are made.
In this role, you will also work alongside the Head of Partnerships and Engagement and the Contracts and Performance Manager to support the development of service specifications. You will ensure that services are designed and delivered in line with local requirements, ensuring compliance with agreed standards and performance targets. Your input will be crucial in ensuring that services meet the needs of diverse communities while maintaining adherence to contractual obligations and quality standards.
Main Responsibility
As a Deputy Head of Partnerships, you will play a pivotal role in supporting the successful delivery of our BSW transformation plan, ensuring that the initiatives you help shape align with the broader organisational objectives.
In this role, your responsibilities will include supporting the development and execution of a partnership strategy that focuses on establishing, growing, and maintaining strong relationships with key partners, particularly within the voluntary sector. You will support identifying potential partnership opportunities that build community capacity, ensuring these opportunities align with the organisation’s strategic goals and objectives.
You will take a proactive approach to addressing and resolving partnership-related challenges, advocating for the needs of both the organisation and external partners. This will involve facilitating effective communication and negotiations to foster productive, collaborative relationships.
You will support the development and implementation of metrics to assess the impact of system and service user engagement activities. By tracking the success of these efforts, you will ensure they contribute to improved outcomes and are aligned with the organisation’s financial performance targets.
A key responsibility will also be to support the development and delivery of a comprehensive system engagement strategy. You will work with partners at various levels to ensure that their input is integrated into the ongoing development and implementation of the transformation plan, aligned with the vision for Integrated Community-Based Care (ICBC) as set out by the Integrated Care Board (ICB).
Collaboration will be a fundamental aspect of your work. You will work closely with teams from communications, marketing, operations, and transformation to identify opportunities for service user engagement. By doing so, you will help ensure that appropriate strategies are in place to deliver outcome-focused engagement that contributes to the success of the transformation plan.
The Ideal Candidate
Our ideal candidate will:
- Experience of working within the healthcare and voluntary sector
- Excellent interpersonal skills to establish trust and rapport with partner organisation.
- Proven track record of ability to negotiate and persuade at all levels.
- Strong communication and stakeholder management skills.
- Knowledge and experience of the use of population health matrices to support service developments to target health inequalities.
- Experience of engaging and involving stakeholders
- Understanding of contracting and development of service specifications and performance
Package Description
As a Deputy Head of Partnership and Engagement, within HCRG Care Group, you will receive access to exclusive rewards and benefits including:
- Salary of £53,755- £60,504 (Band 8A) with NHS Pension and full Agenda for Change terms and conditions
- Free tea and coffee at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
