Job Introduction
Community Team Administrator
Position: 30 hours per week, Monday – Friday, Location: Melksham Community Hospital, Hours: Our Core hours are 08:30 – 16:30
Our Melksham Community Team is a dynamic group of Nurses and Therapists who provide essential care to people in their own homes, ensuring those who are unable to attend a clinic or GP surgery receive the support they need. Working seven days a week, 7 AM – 10 PM, we are committed to making a difference in the community.
As our Community Team Administrator, you’ll play a vital role in keeping everything running smoothly! You will provide high-quality administrative support to our Team Leader, Nurses, and Therapists, ensuring efficient operations and excellent patient care.
What You’ll Do:
- Offer vital administrative support to the team
- Assist with scheduling and coordination of clinical visits
- Be the backbone of our busy and dedicated community team
- Work closely with healthcare professionals to support patient care
If you're a detail-oriented, organised individual who enjoys working in a collaborative and compassionate setting, this is the perfect opportunity for you!
Come and be a key part of our mission to support local communities—apply today!
Main Responsibility
• Receive and process referrals from referral centre via patient care system and email.
• Data input information onto patient administrative system.
• Maintain filing systems for: electronic files; paper files; personal files; team notice board; patient records and archive filing.
• Receive team’s monthly claim forms and check that all signed before passing to Team Leader for signing, as required. Update data base with staff sickness, annual leave, training etc.
• Maintain and update the Team’s lone working data base, communicating updates to senior staff and updating the on-call manager shared drive.
• Set up and maintain systems to collate information and reports regarding team and staff activity for management purposes and ensure that information and records are updated and maintained.
• Check documents for CRB checks and complete CRB paperwork.
• Check invoices and prepare for Team Leader to authorise.
• Check all annual leave requests before passing to Team Leader for authorising. Incorporate details in the team’s annual leave chart on authorisation.
Please see the attached Job description for the full list of responsibilities.
The Ideal Candidate
• IM&T literate
• RSA II or equivalent in typing/word processing
• Regular use of Databases, Word processing packages, spread sheets
• Word, Excel
• To have worked previously in a medical, health or social care environment
• Knowledge of data protection and confidentiality
• Knowledge of databases and spreadsheets
• Type to 40 wpm
• Interpersonal
• Flexible
• Efficient, courteous telephone manner
• Calm in a pressured environment
• Ability to prioritise workload
• Good communicator
• Calm and approachable
• Able to work within a multi-disciplinary team
• Able to work unsupervised
• Willing and able to work in other areas away from base
• Driven to achieve, Self-motivated, Good time management
• Willing to work in other areas of the HCRG service as and when required to do so
Please see the attached Job description for the full list of requirements.
Package Description
At HCRG Care Group, we value you and your contributions, offering a range of benefits to support your professional growth and personal wellbeing:
• Competitive Pay & Pension: Receive a salary of £23,875 with company pension.
• Professional Growth: Join our Strive for Better networks, connecting with professionals nationwide to develop and share best practices.
• Exclusive Rewards: Access discounts and offers at leading supermarkets, retailers, and experience providers through our Reward Gateway.
• Wellbeing Support: Benefit from our 24/7 free wellbeing service, including counselling, career coaching, and legal advice.
• Flexible Pay Options: Track earnings and access wages through Wagestream, providing financial flexibility.
• Learning & Development: Enhance your career with support from our Learning and Development team, access e-learning, career pathways, and funding opportunities.
• Recognition & Involvement: Celebrate achievements with local and national awards, contribute ideas for service improvements, and stay informed through regular leadership updates.
About the Company
We change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
