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Clinical Systems Specialist (EMIS)

Job Introduction

Support the future of NHS digital care by joining HCRG Care Group as a Clinical Systems Specialist focused on EMIS and help optimise care through smarter clinical systems.

HCRG Care Group is a well-established and highly regarded provider of NHS services. Following significant growth this year, we are expanding our Clinical Systems team and are now seeking an experienced and highly skilled Clinical Systems Specialist to support and develop our EMIS estate across a defined area of the organisation.

Working as part of a close-knit team of five Clinical Systems Specialists, and reporting to the Clinical Systems Lead for EMIS, you will act as the dedicated EMIS specialist for a specific area — which may be defined geographically, clinically, or functionally.

This role is predominantly remote working which offers greater flexibility and improves work-life balance, something that we are passionate about as an organisation.

Main Responsibility

As the Clinical Systems Specialist in EMIS, your main responsibilities will include:

  • Represent the Clinical Systems division at Business Unit level leadership and project or programme meetings as required.

     

  • Actively maintain and expand breadth and depth of knowledge and understanding of the product suite deployed, including EMIS, within the areas covered or as directed by the Clinical Systems Lead (EMIS).

  • Deliver specialist business change, configuration, testing and deployment outputs to meet the requirements of requests for change and projects.

  • Investigate escalated complex errors and system issues methodically, liaising with suppliers as necessary and ensuring our Knowledge Base is updated with details of the issue and resolution.

  • Support the technicians and trainers to keep their understanding of local deployments of systems up to date with knowledge transfer sessions and inputting knowledge into the updating of the knowledge base and training materials as necessary.

  • Act as the Clinical Systems Workstream Lead on mobilisations and exits of services within the assigned areas or as directed by the Clinical Systems Lead (EMIS), ensuring that all activities under the workstream are identified, resourced, and completed to time and quality standards. This includes the effective management of data transfers, as well as schedule planning, & management of risks and issues.

A full list of role responsibilities can be found in the attached Job Description.

The Ideal Candidate

The ideal candidate will have the following essential criteria:

  • Deep understanding of EMIS Web functionality which should include workflows, coding (SNOMED CT), data entry templates, and reporting tools.
  • A good understanding of change management principles, and how to embed change successfully.
  • Significant experience (minimum 3 years) in either a training, configuration, business change, or testing role on EMIS preferably in a community setting.
  • Experience in supporting and leading clinical system optimisation and transformation projects
  • Project Management experience using industry standard methodologies

A full list of essential criteria can be found in the attached job description.


Package Description

As a Clinical Systems Specialist in EMIS, you’ll be part of our valued team at HCRG Care Group.

You will feel valued as a Clinical Systems Specialist in EMIS within HCRG Care Group, receiving access to exclusive rewards and benefits including: 

  • £36,500 - £41,500 annual salary with group pension 
  • The flexibility of remote working
  • Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support – at locations across the country
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
  • An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year 
  • The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

About the Company

We change lives by transforming health and care. 


Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. 


We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

 

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.


As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.


Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy. 

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