Job Introduction
Make a meaningful impact by shaping a high‑quality, patient‑centred Wheelchair Service.
This role provides expert clinical leadership and governance to ensure that adults and children receive safe, effective, and personalised wheelchair and specialist seating provision. You will lead the service in delivering comprehensive assessments and evidence‑based interventions for manual and powered wheelchairs, ensuring all practice aligns with BSW ICB eligibility criteria, national standards, and local commissioning requirements. Through your leadership, the service will deliver excellence, innovation, and improved outcomes for every service user.
Job Responsibilties
- Lead the development and delivery of clinical pathways and standards to ensure a consistent, high‑quality approach across the service.
- Provide advanced clinical expertise in postural management, complex seating, pressure care, and risk management, supporting colleagues with complex decision‑making.
- Ensure patients receive timely and fair access to the service across the BSW area, meeting internal waiting time targets (aligned with RTT principles) and other key performance indicators.
- Work closely with service leaders, rehabilitation engineers, technical staff, community and acute teams, suppliers, and commissioners to drive continuous quality improvement and achieve better outcomes for service users.
Essential
- Qualified Occupational Therapist or Physiotherapist with a recognised diploma or degree.
- Registered with the Health and Care Professions Council (HCPC).
- Membership with the relevant professional body, such as the Royal College of Occupational Therapists or the Chartered Society of Physiotherapy.
Experience and Skills
- Experience working in a Wheelchair Service, or a closely related specialist clinical area.
- Experience supervising, mentoring, or coaching junior staff or assistants.
- Good understanding of clinical governance, including audit, risk management, and contributing to staff education.
- Proven ability to deliver a wide range of interventions for people with complex clinical needs.
- Confident in using goal setting and outcome measures to support clinical decision‑making and evaluate progress.
- Strong, up‑to‑date clinical knowledge, grounded in current evidence and best practice.
- Awareness of resource management, including appropriate use of equipment and time.
- Good organisational awareness, including understanding of Health and Safety requirements.
- Able to work effectively both independently and as part of a team.
Communication & Relationships
- Proactive in working with service users, carers, and health and social care professionals involved in an individual’s care.
- Ability to teach and present to multi‑professional groups and other audiences.
- Experience working with or building relationships with:
- GP practices
- Voluntary and charitable organisations
- Partner organisations
- Customers and service users
Package Description
As a Clinical Lead, you will be part of our valued team in our Wheelchair Service, receiving access to exclusive rewards and benefits including:
- £47,810 - £54,710 FTE Band 7 AfC Salary with NHS Pension and full Agenda for Change terms and conditions
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
