Job Introduction
Package Description
As a Bank Administrator, you’ll be working as part of the HCRG Care Group Team in our Oldham, Bury and Rochdale Sexual Health service. As well as the attractive hourly rates of pay, at HCRG Care Group you will benefit from:
- £12.21 an hour
- Self-booking and access to all bank shifts! Staff are given access to all Bank shifts within their Business Unit and can self-book providing they meet the shift requirements.
- Request a Duty – Staff can make shifts or Day Off requests prior to the creation of a roster up to six weeks in advance. This helps promote a better work life balance and allows for personal commitments to be met
- HCRG Care Group is pleased to offer access to Wagestream - which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
- Working in an environment focused on the highest clinical and quality standards
- Opportunities to work in different areas and various different services to gain new knowledge and experience
- Access to our Strive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality
- Access to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
- Free statutory and mandatory training, as well as access to a range of courses and e-learning to develop further skills and in-house opportunities continuing your professional development
- Innovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users
- Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual “Ask our Executives” event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
Job Introduction
We’re looking for a reliable and well-organised Bank Administrator to join our team You will be providing valuable office and non-clinical admin support to help everything run smoothly. In this role, you’ll work closely with clinical and non-clinical teams, supporting colleagues, patients, and other stakeholders to make sure our admin service is efficient, professional, and patient-focused.
You’ll be involved throughout the patient journey, from their first appointment right through to discharge, handling a range of tasks like booking appointments, managing results, processing paperwork, and using computer systems to keep everything on track.
We’re looking for someone who’s confident using IT systems, has a good eye for detail, and is happy working as part of a team. You’ll help make sure follow-up actions are completed and that patients always receive a compassionate, high-quality service.
The service is open Monday-Saturday and are closed on bank holidays. The service operates a 9-5pm service with a late night across each hub
This advert may close earlier than suggested due to high volume of applications.
Main Responsibilities
Responsibilities will include:
- Provide an efficient and effective administrative service as required by Integrated Contraception and Sexual Health Service.
- To maintain effective systems for the filing, retrieval and archiving of documents and correspondence.
- To maintain records systems within the Integrated Contraception and Sexual Health Service, including the maintenance, filing and archiving of patient notes.
- To maintain patient electronic record system including inputting patient contacts.
- To maintain and manage appropriate database(s), including generating reports and/or information when required.
- To order stationary via our procurement system.
- To order as directed clinical supplies via our procurement system.
- To type and send out letters on behalf of Integrated Contraception and Sexual Health team members (ie. Patient letters, Reminders, Results, Follow-up etc) as directed.
- Communicate and liaise with staff, patients and external agencies.
- To action results management administration tasks such as; insufficents, negative, and repeats.
- To liaise with suppliers to follow up on missing information, to clarify information, or to seeks advice.
- Actioning paper results, uploading and actioning where directed.
- To support the admin / reception team with results management adinistration tasks; including training support of new or excisting staff members.
- Where directed to support with office administration tasks as required by the service.
- Undertake photocopying, email, administrative requests as required.
A full list of responsibilities can be found in the attached job description.
The Ideal Candidate
The Ideal Candidate will have / will be:
- Able to organise and prioritise own workload
- Able to communicate effectively and in appropriate manner with individual and groups at all levels
- Work as part of a multi-disciplinary team
- IT skills and experience in using office software such as Word, Excel and Powerpoint
- Good interpersonal skills, both verbal and written.
- Work using own initiative
- Able to plan own workload
- Forward thinking with logical and positive attitude
- Flexible
- Open and honest
- Flexibility in work practice in order to cover work from other sites if required
- Ability to travel to other sites
While not essential, it is desirable to have previous healthcare experience and to have a driving licence with access to a vehicle. Experience of using Idox Lilie is also desirable.
About the Company
We change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
