Job Introduction
Working closely with our Community Rapid Response Therapies Team, as a Healthcare Assistant you will support and assist the senior team members to provide rehabilitation to people in their own homes or within a clinic setting for a wide range of conditions including reduced mobility and reduced ability to manage activities of daily living. Our work is crucial to the community as we aim to prevent unnecessary hospital submission and supporting hospital discharges. In this role, you will care for patients in the way that you believe is best, delivering our high service standards, sharing best practice, and actively improving the way we work.
As part of our rapid response team we empower our staff to work autonomously and with flexibility by providing them with state of the art new tablets for them to be able to check in from home, write their notes up on the go and allow them to not be trapped in an office base, so they can really enjoy working in their chosen community background!
Main Responsibility
Within this role, you will be expected:
- To actively work as a member of the multi-disciplinary team (MDT) to provide a high quality of occupational therapy and physiotherapy intervention to the patient.
- To actively participate in patient’s individual rehabilitation/programmes of care under the guidance of an appropriate professional.
- To also work with the MDT including GPs and colleagues in the local acute hospital in order to provide a rapid response short term intervention to persons who have been referred on the Discharge to Assess (D2A) and 2 hour rapid response pathway.
- To take responsibility for completion of basic assessment processes under the supervision of the relevant members of the MDT – to undertake Trusted Assessor Training when it becomes available.
- To provide and promote a high standard of rehabilitation of patients.
- To work autonomously as well as part of a team
- To be able to use and take initiative to seek additional work to assist the team as a whole (e.g. team administration tasks, being the first point of contact for patients, families and other health professionals, assisting in the maintenance of service equipment).
The Ideal Candidate
This is an opportunity to put your NVQ level 3 or equivalent/appropriate qualification/experience to great use. With strong communication and organisation skills, and a flexible approach will ensure you deliver positive experiences to patients at every stage of their healthcare journey.
In this role, you will need to be able drive and have access in your own car, allowing you to travel across our services in a timely manner.
You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.
Package Description
As part of our commitment to your lifelong learning we offer the care certificate to all our unregistered health care professionals. This is the start of your education and training with us and forms part of a robust induction programme giving you the fundamental evidence-based training to support you in your role with us.
The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours we expect of specific job roles in health and social care services.
Along with receiving the Care Certificate, you will also have access to exclusive reward and benefits including:
- Group pension
- Flexible working to provide you with that true work / life balance
- Access to our Strive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality
- Access to Reward Gateway - our staff benefits scheme which grants you access to premium offers and discounts on practical spending at national supermarkets and well known retailers as well as special treats like Virgin Experience Days and Leisure Vouchers
- Access to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
- We are pleased to offer access to Wagestream - which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
- A committed Learning and Development team who work closely with Universities and Health Education England to further your potential and support your progression
- Access to a range of courses and e-learning to develop further skills, bespoke career pathways and opportunities continuing your professional development
- Innovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users
- Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual “Ask our Executives” event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
- Working in an environment focused on the highest clinical and quality standards with 100% of our rated services considered overall good or outstanding by the Care Quality Commission.
About the Company
We change lives by transforming health and care.
Established in 2006 by our Chief Executive Dr Vivienne McVey and like-minded colleagues, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.
From around 500 locations across England, we support communities of many millions and directly help more than half a million people each year – guided by our simple values: we care, we think, we do.
We’re committed to equal opportunities and welcome a broad diversity of talent to apply. We reserve the right to cease any advertising prior to the published closing date for a role that receives a high number of applications.
As a Disability Confident Committed company, we work in partnership with the Department of Work and Pensions (DWP) to provide facilities, work environment adjustments and technical solutions to make our business an inclusive place for all.
HCRG Care Group is committed to safeguarding and protecting the children, young people and vulnerable adults that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our services.
HCRG Care Group, its subsidiary companies and the LLPs are part of the HCRG Care Group and provide publicly funded health and social care services. If you would like to know a little more about how we use your information, please see our website’s privacy policy.
From 11 November 21, as a result of new legislation, anyone over the age of 18 who enters a Care Home as part of their job must have had both doses of a COVID-19 vaccination or hold a valid medical exemption. As part of our pre-employment process we will therefore ask you to provide:
* proof of your vaccination status via the NHS Covid Pass (either electronically or via the PDF)
* A signed copy of the temporary medical exemption form. Further details about the legislation can be found on the government website.
