Please Note: The application deadline for this job has now passed.

Job Introduction

Are you a dedicated results-orientated, motivated, flexible administrator based in the Kent area? Are you looking to join an NHS Health and Social Care partner which is striving to make positive changes? Would you like to work for an organisation where more than 9 out of every 10 of the people who use services would recommend them?

Main Responsibility

Working within the busy nursing service, you will be providing a wide range of administrative duties supporting the clinical team and reporting to the Team Lead. You will also be responsible for answering calls that come into the service and will need to be courteous and understand the complexities of confidentiality. You will be based primarily at the Kent Science Park in Sittingbourne; however, you may be required to travel to our other sites in Dartford, Sheppey or Gravesend to cover absences.

The Ideal Candidate

  • Experience as an administrator within a customer care, healthcare or social care setting.
  • Excellent knowledge of Microsoft Office packages including Outlook, Word, Excel.
  • Accurate and efficient IT and keyboard skills.
  • Effective interpersonal, organisational and communication skills.
  • Ability to communicate clearly with a wide variety of colleagues and service users, both verbally and in writing.
  • Ability to work with discretion, sensitivity and maintain confidentiality.
  • Good planning and organisational skills and ability to meet deadlines.
  • Ability to prioritise and manage workload within a busy environment.
  • Ability to work as part of a team and flexibly across other teams to meet the needs of the service.
  • Responsive attitude to delegation of tasks.
  • Punctual, cheerful, reliable and dependable.
  • Accurate minute/note taking.

Package Description


Hours:  Monday – Friday 08:00 – 16:00

As an Administrator, you’ll be part of our valued team at Kent Science Park

You will feel valued as an Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including: 

  • £21,341 with Group Pension
  • Free tea, coffee and milk at your base location
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
  • *An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year 
  • *The pride of working for an organisation committed to the highest clinical and quality standards: with 100% of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

If you’d like to discuss the role further, or request the full job description, please contact the Team Lead via email:

About the Company

We change lives by transforming health and care. 
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. 

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.


While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy. 

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