Job Introduction
As an Administrator within the Essex Child and Family Team, you’ll join a team who are focused on delivering impeccable customer service to our staff and service users and strive for continuous improvement through the use of technology and innovation to really make our service users and staff feel the difference.
Main Responsibility
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Your days will be varied, task-orientated and include:
- Providing administration support to the Autism Diagnostic Pathway for children and young people in West Essex
- Responsible for logging all information onto SystmOne, including appointments, referrals, post, telephone information, contact details, maintaining a high level of accuracy and in a timely manner
- To be proactive in the continuing development of the Autism Pathway.
- Maintain accurate data to ensure our electronic systems are in good order for KPI/Outcome reporting, removing duplicate records and ending care as appropriate.
- Liaise with multiple clinicians coordinating multidisciplinary meetings and appointments in support of the JADES pathway process.
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You will be based primarily at the Child Development Center, Harlow alongside our Single Point of Contact Administration team however there is flexibility to undertake some of your working hours from home.
The Ideal Candidate
We are looking to recruit a highly skilled Administrator to provide comprehensive, professional and effective administrative support to the Autism Diagnostic Pathway for Children in West Essex.
The post holder must display outstanding organisational skills, can work on their own initiative and maintain a calm, friendly and efficient manner when dealing with staff, service users, colleagues and visitors. The post holder will be required to use information and communication systems and technology, with a willingness to develop this expertise to fully support the clinical team. The post holder will be required to work independently using initiative and applying a high degree of confidentiality to all of their work, whilst ensuring clear communication with the service and teams.
You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.
Package Description
As an Administrator, you’ll be part of our valued team at Child Development Centre, Harlow.
You will feel valued as an Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- Competitive salary with group pension.
- Free tea, coffee and milk at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with 100% of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
