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Commissioned Services Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

As a Commissioned Services Manager you’ll join a team who are focused on developing commissioning strategies across adult and child care services which will involve analysis of reviews, market analysis, locality profiling of needs, user and carer involvement to really make our service users and staff feel the difference. 

The Commissioned Services Manager will work 37.5 hours per week, preferably worked over 5 days but with scope to work the hours across 4 days per week.

This role is on a 12 month fixed term contract and will be based at Peasedown St John but there is flexibility to work from home. However, frequent travel to St Martins Hopsital and Peasedown St John offices will be required and this is may be around 2 days per week.

Main Responsibility

Your days will be rewarding and varied and include and but not be limited to:

  • Managing quality and contract compliance across a range of services (defined by their line manager) and to support monitoring of contracts (of other contracts) to the wider team where necessary
  • Ensure services has a transformation and service improvement plan that is monitored and evaluated.
  • To ensure that each of those services delivers against the agreed plan and escalate any issues or concerns to your manager
  • To analyse any issues within contracts under your area of responsibility and to review these with a senior commissioner appropriately.
  • To ensure that contracts are in place for all commissioned services, managing the contracts database and flagging to Head of Commissioning and Senior Commissioning Managers where updates or extensions are required in a timely manner, following the contract governance process
  • To liaise with counterparts in NHS and Local Authority regarding performance management as and when required, including the completion and development of summary reports.
  • To communicate well with providers within portfolio, maintaining regular contact and ensuring that they are updated regarding local strategic changes that affect their contracts or work in the locality.

The Ideal Candidate

The ideal candiate will have project management skills and can work effectively both independently and as part of a team. You will have the ability to collate information, evaluate and analysis and can communicate with a wide range of agencies and professionals both in writing and verbally.

We are looking for someone will excellent interpersonal skills who has the ability to build strong relationships with other professionals. You will also have a good understanding of the NHS and Local Authority. While not essential, it would be desirable to have contract management specific expertise.

As well as the above, we are looking for someone with:

  • Understanding of the Your Care Your Way Programme and the vision for the services
  • Experience in working with VCSE organisations and knowledge of working with VCSE local to BaNES
  • Experience in service development and applying change.
  • Experience of writing specifications
  • Experience of contracts compliance systems.
  • High level of contracting skills

Package Description

You will feel valued as a Commissioned Services Manager within HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • £35,290 (full-time equivalent) and access to our group pension
  • Laptop and Mobile enabling fantastic flexible working patterns that can help you lead a perfect work/life balance
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
  • An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy. 

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