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Assistant Support Worker

Please Note: The application deadline for this job has now passed.

Job Introduction

Connections Day Services at HCRG Care Group are looking for passionate individuals to join us to undertake this key role to provide excellent care and support to service users. We are looking for Assistant Support Workers to join a team who are focused on providing person-centered, specialist support for adults with learning disabilities. The service delivers group and 1:1 activities focused around key areas including: communication, health & wellbeing, independent living skills, social skills and support with sensory needs. 

You will need to be able to communicate well with a multitude of people in order to provide a consistent, high-quality level of support to individuals. These people include: service users, family members, carers, other support agencies, colleagues and managers. The successful candidate will work under the direction of the Support Co-ordinators and the Day Service Manager.

This is a physically demanding and active role where you will be on your feet for a significant amount of time supporting service users with a wide range of activities and personal care.

The service provision is currently Monday to Friday between 9am – 4.30pm. A proportion of annual leave must be taken during service closure periods and the remainder of flexi-leave must be taken in consultation with the Manager. The role is primarily based at the service in Radstock however, you may occasionally be asked to work in other areas, attend meetings or training outside of this location.

Main Responsibility

The Assistant Support Worker role is a busy and varied role. You will assist with the running of activity groups, work 1:1 with service users and undertake a variety of jobs to support the running of the service. Typical tasks include:

  • Providing support in groups and working 1:1 with service users
  • Supporting service users in a person-centered way and following their Care and Support plan and Risk Assessments
  • Communicating effectively and appropriately at all times     
  • Supporting service users with personal care in a sensitive and dignified manner
  • Attending and engaging with regular supervisions, staff meetings and training
  • Accurate recording of health information (for example a person’s seizure activity)
  • Reporting and recording incidents and concerns
  • Follow policies and procedures to ensure safe working practices
  • Stay up-to-date with mandatory and role specific training

The Ideal Candidate

The service is looking for an enthusiastic, reliable and energetic person to become an Assistant Support Worker and to join a dedicated and experienced staff team. 

You will be an excellent team player and have good written and communication skills. 

It is desirable that you will have some experience in social care, preferably with a working knowledge of supporting adults with a learning disability. However this is not essential as full training and support will be provided. 

You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.

Package Description

The team are focused on professional growth and development, and will ensure you feel valued every day. Alongside this, as a Support Worker you will receive: 

  • Supportive team with regular supervision, mentoring and support 
  • £19,500 per annum (pro-rated to the hours worked), group pension plus excellent pay enhancements of up to 50% 
  • Free tea and coffee at your base location
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
  • An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards: with 100% of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

About the Company

We change lives by transforming health and care.

Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy. 

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