Job Introduction
We are seeking a proactive and organised Administrator who will be part of a wider business support function that will perform a key role in providing administrative and organisational support across the full range of office and service activities for HCRG Care Group Services in Wiltshire.
This is an opportunity to join our team on a fixed term basis of 3 months at our High Post base in Salisbury, Wiltshire.
This role is on a part time basis, working 30 hours per week with flexibility on the hours and days worked as long as they are core hours; Monday to Friday 9-5pm.
Main Responsibility
The Business Support Administrator will assist our Wiltshire Service by ensuring the smooth running of our office and provide administrative support to a range of frontline clinicians and managers
This is a demanding role requiring high levels of administrative and communication skills and the ability to work proactively as part of a team.
Responsibilities will include:
- Communicate brilliantly, to maintain effective working relationships with all colleagues within the organisation.
- Work closely with managers and senior practitioners to ensure that timescales for statutory and other tasks are achieved.
- Use personal judgement to effectively de-escalate routine situations or refer issues to colleagues/managers in line with policies and guidelines.
- Report incidents in line with our policies and procedures to assist in maintaining the health and safety of self and others.
- Ensure the maintenance and accuracy of recorded data on the organisation’s systems and databases.
The Ideal Candidate
We are looking for someone with effective written and verbal communication skills and can plan and organise their own workload and respond to changing priorities.
The ideal candidate will have experience of working in an office environment and can be confident in supporting a range of enquiries from a wide variety of colleagues.
We would like someone who is enthusiastic and motivated with good knowledge of data protection and patient and staff confidentiality requirements.
If this sounds like you, we would love to hear from you!
Package Description
As an Administrator, you’ll be part of our valued team.
You will feel valued as an administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- £20,500 with group pension
- Free tea, coffee and milk at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with a number of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
